01744 744400

Privacy Policy

Hattons Solicitors are committed to ensuring that your privacy is protected. This privacy policy explains how Hattons Solicitors’ use the information collected about you, how you can instruct Hattons Solicitors if you would prefer to limit the use of that information and procedures that Hattons Solicitors have in place to safeguard your privacy. This privacy policy has been produced in light of the Data Protection Act 1998 (“the Act”) and applies to all personal data, as defined in the Act. If you have any queries about this policy please contact Hattons Solicitors, in writing, by post or email at the following addresses:

Hattons Solicitors
Prudential Buildings
3 Victoria Square
St Helens
WA10 1HQ


T: 01744 413170
F: 01744 744404

Hattons Solicitors will collect information supplied by you via this website, such information may include, but is not limited to, your name, home and/or work addresses, e-mail address and telephone numbers. Hattons Solicitors gather this information in order to respond to your enquiry. Information provided to Hattons Solicitors is subject to confidentiality and will not be disclosed without your prior consent to any third party, other than to an employee or member of the firm for the purpose of providing you with the service you require, or to comply with any applicable laws or lawful government and/or regulatory requests. Where you have consented when providing us with your details, Hattons Solicitors may deliver to you information in which you are interested, for example you may have requested newsletters regarding an area of law in which you have a particular interest. If you change your mind about receiving this information in the future, please let us know. You can check the information we hold or ask us to amend any inaccuracies in the information that we hold or request its removal by writing to us or emailing us at the above address. We will take the necessary action within the time limits provided for by the Act. We may charge you an administration fee for complying with your request. This may vary but at present the maximum amount we would charge is £10.00 plus VAT. We also reserve the right to use reasonable measures to check your identity before any information will be disclosed to you.

How Hattons Solicitors protect your information

Hattons Solicitors have put in place various security procedures to protect your information including the instalment of firewalls to the computer system, limited employee access and system password protection.

Updating your details

If any of the information that you have provided to Hattons Solicitors changes, for example if you change your name or e-mail address, please let us know the correct details by sending an e-mail to info@hattonssolicitors.com

Your consent

By submitting your information you consent to the use of that information as set out in this policy. Any changes to the privacy policy will be posted on this page, and notices of those changes may be placed on other pages of the website, so that you may be aware of the information Hattons Solicitors collect and how it is used at all times. Your continued use of the website will be your acknowledgment of your agreement to the revised policy.

How to contact Hattons Solicitors

Hattons Solicitors welcome your views about this website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to info@hattonssolicitors.com

Use of Cookies

We want to make the use of our website easy, useful and reliable. To do this we sometimes place small amounts of information on your device. These include small files known as cookies. They cannot be used to identify you personally but they do make your experience as a visitor better.

Our site automatically deploys two cookies on visitors’ computers on arrival at our website, provided cookies are not blocked by the vistors’ browsers.

One of these cookies (CONCRETE5) allows us to maintain the user browsing experience and identify whether the user is logged into restricted areas. This is automatically deleted at the end of the browsing session.

The second cookie (cookieNoticeDisplayed) is deployed once a visitor has been flagged about our use of cookies by the pop-out notice. It allows the banner to remain closed as you visit different pages on the site. It is automatically deleted at the end of the browsing session – 30 minutes after leaving the site.

In addition the site deploys a number of third party generated cookies because of the integration of various third party applications on the site.

The cookies of which we are aware include:

From Google

__utma, __utmb, __utmc, __utmz

These cookies provide us with information about the numbers of visitors and how they reached us, they also recognise location when used with Google maps and allow the pages to be liked using Google+

We do not have control over the cookies deployed by Google we are forced to accept them to take advantages of the services this company provides which we believe to be of value to our visitors – their privacy policy which governs their use of cookies can be found here.

General Cookie Advice

You can restrict or block the cookies used by the website through your browser settings but this will impact your user experience. The Help function within your browser should tell you how.

Alternatively, you can visit www.aboutcookies.org which provides directions on how to block cookies on all major browsers. This site also explains how you can delete cookies that have already been stored on your computer as well as general information about cookies.

You should be aware though that restricting cookies may impact on the functionality of the websites you visit.

Website Disclaimer

Hattons Solicitors exclude to the fullest extent permitted by law all warranties of any kind, implied, express or otherwise and makes no claims, promises or guarantees about the accuracy, completeness, or adequacy of the contents of this website. You acknowledge that any reliance on material found on this website will be at your own risk. Hattons Solicitors expressly disclaim liability for any interruptions, restrictions or delays of this website. Access to the website may be interrupted, restricted or delayed at any time for any reason. You may be offered a number of automatic links to other websites which may interest you. Any accessed via links from this website are not covered by this Privacy Policy. Hattons Solicitors has no control over third party websites accessible via links included on this website and therefore accepts no responsibility for or liability in respect of the content of those Websites. You acknowledge that use of any automatic links to these websites is entirely at your own risk.

Whilst Hattons Solicitors take all reasonable steps to ensure the protection of personal information obtained by us, we cannot guarantee the security of any information sent to us on-line as the internet is not a secure medium and should not be used to send confidential or sensitive information.


Copyright Notice

Copyright subsisting in the contents of this Website, including without limitation all trade marks, text, graphics and information, is owned by Hattons Solicitors , save where expressly stated. Copying or reproduction of the whole or any part of this Website in any form, including electronic media, is expressly prohibited save that you may print or download to a local hard disk extracts for your own personal use, provided that you acknowledge www.hattonslaw.com as the source of the material.

General Data Protection Regulation (GDPR)

Hattons Legal Services Limited trading as Hattons Solicitors is a limited company incorporated in England and Wales and is a Controller under the General Data Protection Regulation.

What information we will collect from you?

We will only collect information from you that is relevant to the matter that we are dealing with. In particular we may collect the following information from you which is defined as “personal data”:

  • Personal details
  • Family, lifestyle and social circumstances
  • Financial details
  • Business activities of the person whose details we are processing
  • We may also collect information that is referred to as being in a “special category”. This could include:
  • Physical or mental health details
  • Racial or ethnic origin
  • Religious beliefs or other beliefs of a similar nature
  • Criminal convictions
  • Sexual orientation
  • How we will use your information?

We will mainly use your information for the provision of legal advice and this is necessary for the performance of the contract between us. We may also use it for:

  • Administering any accounts
  • Processing your bank details/credit card details in order to obtain/make payments
  • The prevention and detection of fraud
  • Market research
  • Marketing
  • Credit reference checks (where appropriate)
  • Who will we share your information with?

Under our Code of Conduct there are very strict rules bout who we can share your information with and this will normally be limited to other people who will assist with your matter. This may include:

  • Barristers
  • Medical experts
  • Private Investigators
  • Healthcare professionals, social and welfare organisations
  • Courts and tribunals

Where you authorise, us we may also disclose your information to your family, associates or representatives and we may also disclose your information to debt collection agencies if you do not pay our bills.

How long will we keep your information for?

We will keep your information throughout the period of time that we do work for you and afterwards for a period of 7 years in accordance with the Limitation Act purposes.  We normally destroy files both electronic and paper after 7 years, but we may need to keep files longer in circumstances where the case needs to be reviewed. This is because the case involves a person under a disability or is a minor. For this reason, we may need to keep the file. In view of how a case has been concluded e.g., if a personal injury claim that has settled for provisional damages.  In some private client cases such as probate or trust cases, in order to provide the best advice, we also require the older case files to be retained.  In any case where you object to this or have any queries you should contact us.

What rights do you have?

You have a series of rights under the General Data Protection Regulation including the right to access a copy of the information we hold about you. Further information on this issue can be obtained by emailing michelle.gough@hattonslaw.com

Who can you complain to if you are unhappy about what we have done with your information?

If you are unhappy about how we are using your information then initially you should contact the Data Protection Officer and if your complaint remains unresolved then you can contact the Information Commissioner’s Office, details available at www.ico.org.uk

Hattons Legal Services Limited registered in England and Wales Reg. No. 09771400
VAT registration number 703425861.
Authorised and Regulated by the Solicitors Regulation Authority. SRA No 628665.