3 Victoria Square
T: 01744 413170
F: 01744 744404
Who are we?
Hattons Legal Services Limited, trading as Hattons Solicitors, is a limited company, incorporated in England and Wales, and is registered as a ‘controller’ under the General Data Protection Regulation and the Data Protection Act 2018.
What information will we collect from you?
We will only collect information from you that is relevant to the matter that we are dealing with. In particular, we may collect the following information from you which is defined as ‘personal data’:
- Family, lifestyle and social circumstances
- Financial details
- Business activities of the person whose details we are processing
We may also collect information that is referred to as being in a ‘special category’. This could include:
- Physical or mental health details
- Racial or ethnic origin
- Religious beliefs or other beliefs of a similar nature
- Criminal convictions
- Sexual orientation
Basis for processing personal data
The basis on which we process your personal data is one or more of the following:
- It is necessary for the performance of our contract with you
- It is necessary for us to comply with a legal obligation
- It is in our legitimate interests to do so
- You have given us your consent (this can be withdrawn at any time by advising our data protection officer)
In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests
- we may contact you to tell about other services we provide that we think may be of interest to you
- we may invite you to participate in webinars about topics that may be of interest or to networking events that we organise from time to time
You will always have a right to object to receiving further communications
Basis for processing special categories data
The basis on which we process your special categories data is one or more of the following:
- you have given us your consent (this can be withdrawn at any time by advising our data protection officer)
- it is necessary to protect your vital interests
- you have chosen to make the data public
- it is necessary for the establishment, exercise or defence of legal claims on your behalf
- it is necessary for reasons of substantial public interest
How will we use your information?
We may use your information for the following purposes:
- Administering any accounts
- Processing your bank / credit card detail in order to obtain / make payments
- Prevention and detection of fraud
- Credit reference checks (where appropriate)
- Market research
- Provision of legal services including advising and acting on behalf of clients
- Provision of education and training to customers and clients
- Supporting and managing staff
Who will we share your information with?
Under our Codes of Conduct there are very strict rules about who we can share your information with, and this will normally be limited to other people who will assist with your matter. This may include:
- Medical Experts
- Private investigators
- Healthcare professionals, social and welfare organisations
- Courts and tribunals
Where you authorise us, we may also disclose your information to your family, associates or representatives and we may also disclose your information to debt collection agencies if you do not pay our bills.
Who do we receive information from?
While acting for you we may receive information about you from various sources including the following:
- Estate agents
- Claims management companies
- Accountants and other professionals
- Central and local government
- Courts and tribunals
Please be assured that this information will be treated confidentially at all times and will only be used where necessary.
How long will we keep your information for?
We will normally keep your information throughout the period of time that we do work for you and afterwards for a period of 6 years and one month as we are required to do by law and also by the regulations that apply to us.
In some cases, we may retain your information for a longer period, and we will advise you of this at the time, for example:
We may need to keep a file longer than seven years in the following cases:
- a personal injury claim that has settled for provisional damages
- a claim involving a minor or someone under a disability
- a matter involving wills, probate or trusts
More information is set out in our data retention policy which is available on request from the data protection officer
Transfers to third countries
We may from time to time transfer your personal data to a country outside of the EEA.
Normally this will be necessary for the performance of your contract with us or for the exercise or defence of legal claims on your behalf
Sometimes we may transfer for other reasons and we will ensure that appropriate safeguards are in place at all times
What rights do you have?
You have the following rights under the GDPR:
- Right to be informed
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object
- Rights concerning automated decision-making and profiling
Further information about your rights is available on request from our data protection officer by e-mailing email@example.com
Who can you complain to?
If you are unhappy about how we are using your information or how we have responded to your request then initially you should contact the data protection officer by e-mail at firstname.lastname@example.org
If your complaint remains unresolved then you can contact the Information Commissioner’s Office, details available at www.ico.org.uk
How Hattons Solicitors protect your information
Hattons Solicitors have put in place various security procedures to protect your information including the instalment of firewalls to the computer system, limited employee access and system password protection.
Updating your details
If any of the information that you have provided to Hattons Solicitors changes, for example if you change your name or e-mail address, please let us know the correct details by sending an e-mail to email@example.com
How to contact Hattons Solicitors
We want to make the use of our website easy, useful and reliable. To do this we sometimes place small amounts of information on your device. These include small files known as cookies. They cannot be used to identify you personally, but they do make your experience as a visitor better.
Our site automatically deploys two cookies on visitors’ computers on arrival at our website, provided cookies are not blocked by the visitors’ browsers.
One of these cookies (CONCRETE5) allows us to maintain the user browsing experience and identify whether the user is logged into restricted areas. This is automatically deleted at the end of the browsing session.
In addition, the site deploys a number of third party generated cookies because of the integration of various third-party applications on the site.
The cookies of which we are aware include:
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These cookies provide us with information about the numbers of visitors and how they reached us, they also recognise location when used with Google maps and allow the pages to be liked using Google+
General Cookie Advice
You can restrict or block the cookies used by the website through your browser settings, but this will impact your user experience. The Help function within your browser should tell you how.
Alternatively, you can visit www.aboutcookies.org which provides directions on how to block cookies on all major browsers. This site also explains how you can delete cookies that have already been stored on your computer as well as general information about cookies.
You should be aware though that restricting cookies may impact on the functionality of the websites you visit.
Whilst Hattons Solicitors take all reasonable steps to ensure the protection of personal information obtained by us, we cannot guarantee the security of any information sent to us on-line as the internet is not a secure medium and should not be used to send confidential or sensitive information.
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