However, there are cases when the cosmetic product is defective causing health implications for the consumer, and this could mean that it is necessary to make a claim for compensation.
The Consumer Protection Act 1987 allows the consumer to have the right to seek damages if they have suffered an injury due to the use of a product. This could include a reaction that you would not expect to experience from using the product every day. The more common types of injury from defective cosmetic products include skin inflammation, burning, rashes or damaged hair. These types of injuries not only have a physical effect; the emotional effects can also be devastating.
Some of the most common types of product liability claims are caused by defective hair products such as hair dyes and hair removal creams, leaving the victim in pain and emotionally scarred.
We have found that many people injured by these products want to make sure that others are warned about the defective products to stop others being injured too. When you seek legal advice from Hattons Solicitors we can work to ensure you get justice for the injury talking you through the legal process and your options.
If possible you should report the dangerous consumer product accident to the person responsible for it as soon as possible, take names and addresses of witnesses to the accident and if appropriate, retain and take photographs of the faulty consumer product itself. You should also keep the original purchase receipt for the consumer product as it may be required as evidence.
If you would like to make a compensation claim for an injury that has occurred as a result of a defective cosmetic product then please contact our specialist team of solicitors on 0800 298 9690 or fill in the Claim Now Form to the right of this screen.