All package tour operators in the UK have to follow the Package Travel, Package Holiday and Package Tour Regulations 1992 so they are liable to pay you compensation if you suffer from a holiday illness or infection as a result of any negligence as they are responsible for ensuring that the services that make up the holiday are provided with reasonable skill and care. So, if you are served food that is unfit for human consumption and suffer a holiday illness as a consequence it is your tour operator who is responsible.
A package holiday is a pre-arranged trip abroad including at least two of the following elements at an inclusive price: Transport, Accommodation and any other tourist services such as excursions or guided tours. The holiday must be over 24 hours and include an overnight stay.
Unfortunately many holidays booked over the internet will fall outside the definition of a package holiday so if you suffer from a holiday illness you may not be able to make a compensation claim. If in doubt, please get in touch with Hattons so we can advise you of your rights.
Some of the causes of holiday illnesses are not always obvious. The cause of a holiday illness at a hotel might include the following examples:
The swimming pool is often another cause of holiday illness. People who are ill can easily spread infections and parasites which contaminate pool water and may be resistant to chlorine.
It is your tour operator who is responsible for any of the above causes of holiday illness and should you fall ill or sick as a consequence of poor food handling practices or shoddy standards of hygiene at your hotel then you are entitled to receive compensation.
If you have suffered from a holiday illness that was due to the negligence of somebody else and would like to make a compensation claim then please call our professional team of solicitors on 0800 298 9690 or fill in the Claim Now form to the right of this screen.