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Win tickets to SAINTS Vs WIGAN WARRIORS 01/09 with Hattons Solicitors

Win tickets to SAINTS Vs WIGAN WARRIORS 01/09 with Hattons Solicitors

Assisting tenants living with housing disrepair

At Hattons we are often asked, “how much compensation will I receive if I make a claim?”

There are a lot of things we need to consider before we can answer this question, but rest assured Hattons will always be trying to get you the best result.

In a recent housing disrepair case; An assured shorthold tenant of a two-bedroomed flat complained, amongst other things, about rats getting into the property.

Clearly upset by the situation, the tenant reported the problems to their landlord and kept records of when they had telephoned and written to their landlord but even after a year; no repairs had been carried out.

Understandably the tenant sought legal advice and commenced a housing disrepair case. Hattons offer a free half hour appointment with one of the team who consider whether there is a potential claim.

When this particular case reached the Court room, the Judge considered that the rat infestation was the worst of the tenant’s complaints. The Judge decided that the tenant should be entitled to the equivalent of 80% of the value of the rent back from 28 days after the first notification to the landlord.

By the time the matter was brought before the Court, 60 weeks had elapsed since the tenant had first informed their landlord of the rat infestation and the tenant had continued to pay just under £300 a week in rent. This tenant therefore received a substantial compensation award.

Hattons are assisting tenants, both locally and nationwide who have been living with disrepair and helping them seek not only compensation but a Court Order to ensure that the repairs are completed.

Click here to find out more about Hattons Housing Disrepair expertise.

Call Hattons Solicitors today on 01744 744400 for free impartial advice. We’re on your side.

Win tickets to SAINTS Vs HULL 11/8 with Hattons Solicitors

Win tickets to SAINTS Vs HULL 11/8 with Hattons Solicitors

Win tickets to SAINTS Vs CATALANS DRAGONS 16/07 with Hattons Solicitors

Win tickets to SAINTS Vs CATALANS DRAGONS 16/07 with Hattons Solicitors

Win tickets to SAINTS Vs HULL 07/07 with Hattons Solicitors

Win tickets to SAINTS Vs HULL 07/07 with Hattons Solicitors

Win tickets to SAINTS Vs SALFORD RED DEVILS 23/06 with Hattons Solicitors

Win tickets to SAINTS Vs SALFORD RED DEVILS 23/06 with Hattons Solicitors

Win tickets to SAINTS Vs WIDNES VIKINGS 09/06 with Hattons Solicitors

Win tickets to SAINTS Vs WIDNES VIKINGS 09/06 with Hattons Solicitors

Helping rented houses become homes

Many tenants have issues with their landlords, whether they are privately renting, local authority or housing association but one issue they shouldn’t have is living with disrepair.

Disrepair comes in many forms, the most common being: rising damp, mould, leaks, water damage, cracks, dangerous wiring and vermin infestation.

When tenants sign their tenancy agreement they are usually afforded a number of protections, the most relevant is that the landlord will keep the property in a good state of repair. This does not extend as far as improvements; a landlord ought to repair a broken window frame but there is no requirement to put in double glazing for instance.

Unfortunately, landlords don’t always fulfil their obligations and when they fail to do so a tenant can bring a claim for breach of the contract. The landlord’s obligation usually only extends as far as the structure, the exterior and the supply of utilities to the property. This means that a basis for a disrepair claim would be for damage caused by a water leak but not for damage caused by condensation by way of example.

At Hattons, we are seeing more and more tenants who have notified their landlord of a problem on the phone, online and even face to face but they are still waiting for the repairs to be carried out.

Usually people communicate with their landlords on the phone, particularly when their landlord is a local authority or a housing association because they have a repairs line, but when people notify their landlord in writing they can keep a copy which can be helpful in a claim for disrepair.

We are securing compensation for those tenants who have experienced an uncooperative or unreasonable landlord after they have reported a problem and obtaining a Court Order to ensure that the works are carried out.

Compensation can be claimed for inconvenience; if you could not use your home in the normal way, an abatement of rent if any of the rooms were uninhabitable, damaged property; for example, if your clothes became mouldy; or if you or anyone you live with has experienced an illness as a result of the disrepair.
So, what do we need to assess whether you have a claim for disrepair? Photographs of the disrepair, details of when the disrepair was reported to the landlord and a copy of the tenancy agreement if you have it.

We offer a 30 minute free consultation with one of our team who will assess whether you have a potential claim.

Call Hattons Solicitors today on 01744 744400 for free impartial advice. We’re on your side.

Hattons-stance – Be prepared, before you go on holiday

With many people preparing to head abroad at this time of year, the Holiday Claims Team at Hattons are urging everyone to take a few simple steps in order to be prepared just in case things don’t go according to plan.

Because a dream holiday can so easily be ruined by something as simple as injury or illness, the team say that by bearing this in mind and knowing what to look out for before you go away you can ensure that you can at least make sure that you have the best chance of sorting it out afterwards.

“We are certainly not trying to ruin anyone’s fun and are aware that the weeks leading up to a well-earned holiday are full of excitement at the prospect,” says Bruce Hatton, Director at Hattons. “However, we do see quite a lot of cases where people have their breaks ruined by injury or illness that was no fault of their own. If that is the case, by knowing what to look out for before you go away you can at least make sure you have the best chance of recovering compensation when you return back home.”

With that in mind, Hattons have the following tips that will help people to gather and conserve evidence that will go towards helping any subsequent claim:

  • Don’t travel without insurance
  • Be prepared if you become unwell, and know what to do
  • Make sure you have basic medication and water in stock
  • See the resort doctor if you need to and don’t forget to keep their name and contact details
  • Make a report of the illness to the hotel and take names of the staff involved and any other fellow holidaymakers who are ill
  • Take photos of any food/conditions/issues that caused the illness or injury
  • Keep a note of the food you ate that you think made you ill and note what was wrong with it eg. if it was uncooked, cold or had a bad taste
  • Note where you ate it in the hotel if there are more than one restaurant write down the one you think made you poorly and what was on the menu as best you recall
  • Keep any receipts for prescriptions or treatments
  • Also if other people in your party or other guests were ill get as many witnesses as possible

“By just following these few simple steps, if the worst should happen on your holiday, then at least you will give yourself the best chance of making sure you are compensated. We can then guide you every step of the way to help you get what you deserve.” adds Bruce Hatton, Director at Hattons.

Call Hattons Solicitors today on 01744 744400 for free impartial advice. We’re on your side.

Hattons-stance – How to right the wrongs of a ruined holiday

With illness and injury being a major cause of ruined holidays, usually through no fault of your own, the Holiday Claims Team say it is important that people know there are things that can be done. Whether you’ve fallen ill or been injured due to someone or something else, they say that bringing about a claim for compensation when you return to the UK is a lot easier than you may think.

“We see all too often case of where people have worked hard, saved hard and paid a lot of money for a well-earned holiday only to see it ruined through no fault of their own – whether it be food poisoning or an injury caused by a wet floor. If that is the case, then people need to know that they can seek a refund and compensation to make up for what they’ve been through,” says Bruce Hatton, Director at Hattons.

“Here at Hattons we have a dedicated team who can help at every stage of the process, and will provide the very best advice on how to get what you are rightfully owed. Basically, if your holiday has been ruined through no fault of your own, then you need to make sure you don’t let the opportunity pass when you return to the UK. Come and speak to us and we’ll make sure that your holiday cloud does at least have a silver lining.”

Click here to find out more about Hattons’ Holiday Injury expertise.

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