Road Traffic Accident: Do’s and Don’ts

DO call the emergency services (if needed)

If any of the vehicles are obstructing the road or if there is an injury requiring urgent medical help then call the emergency services immediately.

DO take a photograph

If you have a camera or camera on your mobile phone, take lots of photos, while trying to get a picture of the other driver at the scene.

DO call the Police if concerned

If you do not think you need to call the police but you are concerned about the other driver either because you think they may leave the scene without providing enough details or you think the details may be false then you should call the police immediately. Do not ask or tell the other driver. Just call the police.

DON'T speak to the other driver's insurance company

If you are contacted by the other driver's insurance company, we would advise that you do not agree to speak to them.

DO seek legal advice

Do not accept an offer from any insurance company without seeking legal advice first. This is because the amount of money being offered may not be sufficient to cover your entire claim.

If you would like advice on making a claim after being injured in a road traffic accident call our legal team on 0800 298 9690 or alternatively visit

Categories: Personal Injury


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